Claim Rejection! Delay in Claim Process! A Widow Left Waiting, Until BSK Stepped In

Claim settlement should bring comfort, not trauma. But for Mrs. Sarita Dilip Achari, it brought delay in claim process, frustration, and over two years of emotional pain. Her story is not just about insurance claim-related issues—it's about a grieving woman left unheard, battling an indifferent system that should have protected her.

When Sarita got married, she was filled with dreams and hopes like any newlywed. But fate had other plans. Just a month into her marriage, she lost her husband to a tragic and sudden accidental fall. Her world fell apart. Yet, even in her deepest sorrow, she did everything by the book, from completing all police formalities to submitting the post-mortem and viscera reports. The authorities made it clear: the death was accidental. No crime occurred, and hence, there was no FIR or crime scene report.

What should have been a straightforward claim settlement process turned into a never-ending nightmare!

For over two years, the insurer kept her hanging. Every time she submitted a document, they came back asking for more — sometimes the same ones again, sometimes new ones that had no relevance.

Every time she posted on social media out of sheer desperation, instead of empathy, the insurance company responded with yet another query. Crime scene report and FIR—they asked for documents that never existed, because no crime had taken place.

Even the police, who had supported her from day one, grew tired of repeating themselves to the company. Their frustration matched hers—and yet, no one at the giant player in the insurance field seemed to care.

What she experienced wasn’t just a delay. It was emotional torture disguised as a process. It was a broken system failing a woman who had already lost everything. Left with no support and nowhere to turn, Sarita considered filing a complaint against the life insurance company for harassment and emotional torture.

When No One Else Listened, BSK Did

That’s when Bima Seva Kendra (BSK) stepped in. Known for helping clients facing claim rejection-related issues, insurance claim-related issues, and offering expert claim rejection services, BSK took on Sarita’s case with care and urgency.

We reviewed every document she had already submitted, challenged the insurer’s repeated and vague queries, handled the company’s pushbacks, and took over all communications. Our focus was simple—restore dignity and ensure her rightful claim. 

And finally, after months of silence and suffering, her claim was processed. The long-awaited claim settlement came through—not because the insurer suddenly changed heart, but because BSK refused to let injustice continue.

Mrs. Achari received the compensation she was promised. But more importantly, she was heard! She was respected. Justice was delivered!

More Than a Claim—It’s About Justice!

Sarita’s case is one of many. We see it often—families struggling with claim rejection, lost in bureaucratic apathy, left to relive their trauma just to get what’s promised to them. These are not just claim rejection services—they are lifelines. And BSK exists to protect them.

If you or someone you know is stuck in a similar loop—dealing with insurance claim-related issues, a delay in claim process, or even preparing a complaint against life insurance company—don't face it alone.

Let Bima Seva Kendra stand by you, fight for you, and make sure your voice is heard. Contact us today!

Because behind every claim is a human story—and we believe every genuine claim deserves compassion, not rejection.